Gbajii Privacy Policy — Your data is safe with us

1. Introduction & Purpose

Welcome to gbajii.win. This Privacy Policy ("Policy") explains in detail how your personal information is collected, used, stored, and protected on the gbajii platform. By using gbajii, you are deemed to have agreed to this Privacy Policy.

Gbajii is a trusted online gaming platform for members in Bangladesh. We always hold our members' privacy in the highest regard. Our goal is to maintain the highest standards in protecting your data and to keep you fully informed, with complete transparency, about how your information is used.

This policy applies to: the gbajii.win website, mobile applications, customer support communications, and all related gbajii services. If any part is unclear, feel free to reach out to our support team — we're always happy to help.

2. What Information We Collect

Gbajii collects two types of information from you — data you provide directly, and data collected automatically.

Information Provided Directly:

• At registration: Full name, date of birth, email address, phone number.
• During KYC verification: National ID card, passport, or other identity documents.
• During payment: Bank account details, mobile banking number.
• Information provided when contacting customer support.
• Details of participation in competitions or promotions.

Automatically collected information:

• IP address and device information.
• Browser type and operating system.
• Information on time spent on the website and pages visited.
• Gaming activity and transaction history.
• Cookie & session data.

3. How Your Information Is Used

Gbajii uses your personal information only for specific and legitimate purposes. All purposes for which we use your data are clearly outlined below:

• Account Management: To create, verify, and maintain your gbajii account.
• Service Delivery: To keep gaming, deposits, withdrawals, and other services running smoothly.
• Security: To prevent fraud, money laundering, and unauthorized access.
• Customer Support: To handle your complaints, queries, and support requests.
• Legal Compliance: To meet applicable legal and regulatory requirements.
• Development: To improve the quality of our platform and services.
• Marketing: To inform you of relevant offers and promotions based on your consent.
• Responsible Gaming: To identify signs of addiction or risk and provide support to the member.

4. Data Sharing & Disclosure Policy

Gbajii never sells your personal information to third parties. However, there are limited circumstances where certain data may need to be shared:

• Payment Processors: Limited information is shared with payment gateway providers to process your financial transactions.
• Game Providers: Necessary information shared with our software partners to ensure gameplay.
• Legal Authorities: Information may be disclosed in response to a valid order from a court or regulatory authority.
• Fraud Prevention: Shared with fraud detection service providers for security purposes.

In the event of any change to our business operations or ownership (such as a merger or acquisition), you will be given advance notice regarding your data and, where applicable, your consent will be sought.

5. Cookies & Tracking Technologies

Gbajii uses cookies and similar technologies on its website. These are stored as small files in your browser and help enhance your experience. The following types of cookies are used on gbajii:

• Essential Cookies: Essential for the website to function properly. These cannot be disabled.
• Functional Cookies: To remember your preferences, such as language selection.
• Analytics Cookies: To understand how our website is used — data is collected anonymously.
• Marketing Cookies: To show you relevant ads & offers — only with your consent.

You can manage cookies at any time through your browser settings. Please note that disabling certain cookies may affect the functionality of some gbajii services.

6. Data Retention Period

Gbajii retains your information only for as long as necessary. Retention periods by data type are outlined below:

• Account Information: For the duration of your active account and, after closure, for as long as required by law.
• Financial Transactions: A minimum of 5 years, as required by law.
• KYC Documents: A minimum of 3 years after account closure.
• Customer Support Records: 2 years from the date of last contact.
• Marketing Information: Until you opt out.

After the designated retention period, data is securely deleted or anonymised.

7. Your Personal Rights

As a gbajii member, you have the following rights over your personal data. To exercise any of these rights, email us at [email protected]:

8. Data Security Measures

Gbajii employs industry-leading technical and organisational safeguards to protect your information:

• 256-bit SSL/TLS Encryption: All data transfers are encrypted.
• Firewall & DDoS Protection: Prevention of cyberattacks at the server level.
• Two-Factor Authentication (2FA): An additional layer of security for your account.
• Regular Security Audits: Conducted by independent experts.
• Staff Training: All staff receive regular training on data protection.
• Restricted Access: Only authorised personnel have access to specific data.

In the event of a data breach, gbajii will notify the relevant authorities and affected members appropriately within 72 hours.

9. Protection of Minors' Data

Gbajii is an adult gaming platform. No information is collected or stored from individuals under the age of 18.

• Age verification is mandatory at the time of registration.
• Age is re-verified during the KYC process.
• If a minor's account is identified, it will be closed immediately and all associated data deleted.
• Parents concerned about their child's use of gbajii may contact us at [email protected].

10. International Data Transfers

Gbajii is an international platform. In some cases, your data may be processed or stored on servers outside Bangladesh. In such instances, we ensure:

• The recipient country provides an adequate level of data protection.
• Legally binding data protection agreements are in place with all third parties.
• Encryption is applied to all international data transfers.
• The same standard of data protection is ensured for your information, regardless of the country.

If you have any questions about international data transfers, please contact us.

11. Changes to the Privacy Policy

Gbajii may update this Privacy Policy from time to time. If changes are made, you will be notified in the following ways:

• The last updated date on this page will be revised accordingly.
• For significant changes, a notice will be sent to your registered email address.
• A notification may be displayed upon login.

Continued use of gbajii after any changes takes effect will be considered acceptance of the updated policy. We recommend checking this page regularly.

12. Contact & Complaints

If you have any questions, concerns, or complaints regarding this Privacy Policy, please get in touch with us. gbajii's data protection team is always ready to assist you.

• Email: [email protected]
• Live Chat: Click the chat button on the website (available 24/7)
• General Enquiries: FAQ Page View
• Terms & Conditions: Terms & Conditions Read